-
Millennials Say Amazon.com Provides Best Customer Service, Boomers Disagree
While consumers overall recently voted L.L.Bean the best in customer service, if you ask a Millennial, he or she will likely disagree. New analysis from Prosper’s Customer Service Champions ranking reveals a vast
disparity between two of the most divergent generations, Millennials
(born 1983-1997) and Boomers (born 1946-1964), when it comes to the
retailers they elevate to customer service excellence. -
Boomers still have lots to spend, study says
-
Fresh, seasonal and less processed ingredients sought after by Millennials and baby boomers alike
-
Restaurants devise strategy to attract millennials
-
Technology Use In Restaurants On The Rise
-
-
Thinking like Millennials
-
Fast-Casual Restaurants, Don’t Neglect Gen X
-
-
General Mills, one of the country’s largest food companies, last year revamped its frozen pizza brand, Totino’s, with black packaging and spicy flavors in an effort to appeal to millennials. The new Totino’s Bold products are marketed with zombie videos on YouTube instead of the picture of the matronly chef Rose Totino clad in red-and-white checkered apron that graced newspaper ads in the 1980s, when the target consumer was baby boomer mothers.